Case Study: TECO Thermal Energy Corporation

April 11, 2021

Thermal Energy Corporation (TECO) provides critical steam and chilled water for the Texas Medical Center hospitals in Houston.  Its facilities continue to expand rapidly with the growth in the Texas Medical Center.

The company had over 20,000 engineering drawings that were not digitalized and sought a solution to streamline drawings, attach training videos and other documents, and make it easy to maintain and use.  They wanted everyone to have quick access.  They also knew that change management support was vital for the program's success.

The Challenge

Thermal Energy Corporation (TECO) provides critical steam and chilled water for the Texas Medical Center hospitals in Houston.  Its facilities continue to expand rapidly with the growth in the Texas Medical Center. 

The company had over 20,000 engineering drawings that were not digitalized and sought a solution to streamline drawings, attach training videos and other documents, and make it easy to maintain and use.  They wanted everyone to have quick access.  They also knew that change management support was vital for the program's success.

 

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The Solution

RedEye was able to help sort through the 20,000 plus engineering drawings and documents.  They aided in pulling the information into the RedEye software while eliminating duplicates and insuring revision history was accurate. 

They helped management with change management by providing individualized training for the system and to help support use of the system.  RedEye continues to support the organization in updating drawings and adding in training documentation and videos.

"The benefits were immediate with search times for critical information reduced from what was sometimes days or weeks down to seconds even before full implementation. We are facing into the reality that many of our staff are retiring in the coming years and we want to ensure knowledge of our infrastructure is passed through to our young engineers and operators – RedEye is helping make that happen.”

Steve Swinson, President & CEO

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