Case Study: TECO Thermal Energy Corporation

June 17, 2021

Thermal Energy Corporation (TECO) provides critical steam and chilled water for the Texas Medical Center hospitals in Houston.  Its facilities continue to expand rapidly with the growth in the Texas Medical Center.

The company had over 20,000 engineering drawings that were not digitalized and sought a solution to streamline drawings, attach training videos and other documents, and make it easy to maintain and use.  They wanted everyone to have quick access.  They also knew that change management support was vital for the program's success.

The Challenge

Thermal Energy Corporation (TECO) provides critical steam and chilled water for the Texas Medical Center hospitals in Houston.  Its facilities continue to expand rapidly with the growth in the Texas Medical Center. 

The company had over 20,000 engineering drawings that were not digitalized and sought a solution to streamline drawings, attach training videos and other documents, and make it easy to maintain and use.  They wanted everyone to have quick access.  They also knew that change management support was vital for the program's success.

 

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The Solution

RedEye was able to help sort through the 20,000 plus engineering drawings and documents.  They aided in pulling the information into the RedEye software while eliminating duplicates and insuring revision history was accurate. 

They helped management with change management by providing individualized training for the system and to help support use of the system.  RedEye continues to support the organization in updating drawings and adding in training documentation and videos.

“The benefits were immediate with search times for critical information being reduced from what was sometimes days or weeks to seconds even before full implementation. We are facing the reality that many of our engineers/employees are going to retire over the next few years, and we want to ensure that the knowledge of our infrastructure is passed to our young engineers and operators. RedEye is making that happen.”

Steve Swinson,
President and CEO, TECO

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